We must have learned in the last 3 years that this strategic planning stuff no longer serves us. Maybe it never did.

Overuse of voting is a prime way to take power away from a group once they’ve understood their collective authority. Avoid it at all costs.

Effective facilitation depends on knowing an organization's context. It's tempting to rely on one person's perspective, but it never works.

I have never needed to scramble as I had that day. By relying on a single perspective, my materials and setup were wholly insufficient.

While action orientation is vital to any process, Doers can lead us into unproductive conflict and premature decision-making. What to do?

While Analysts bring thoughtful and necessary push-back, their over-thinking can derail a group fast. What to do?

Inventors crave novelty, ideation, and celebration of good ideas but can overwhelm others with too many options. What to do?

Researchers come to meetings to focus on data. While grounding their teams in context, they can slow things down. What to do?

There’s a lot you need to do for a successful meeting, but often, the go-around doesn’t have to be your only choice.

Ironically, chaos usually happens when groups mistakenly assume they're treating a complicated or complex problem as if it were obvious.